Predictable, Transparent Pricing

Feature-rich managed care plans, hardware-as-a-service, and clear infrastructure labor rates

Guaranteed 15-Minute Critical Response SLA

Direct access to London, Ontario technicians via phone, portal, or Microsoft Teams SMS.

London & SW Ontario Care

Basic Support

$60/user

Proactive monitoring and preventative IT care for budget-conscious teams

24/7 proactive remote monitoring & alerting
Automated OS & third-party patch management
Business hours remote helpdesk support
Microsoft 365 Business Standard license
Kaseya 365 Security Suite (EDR & Antivirus)
Lenovo Tiny PC hardware replacement

Standard Pro

Enterprise & Hardware

Hardware Included

$150/user

Eliminate capital expense surprises with complete Managed IT + Hardware-as-a-Service

All Standard Pro features & 24/7 priority support
Microsoft 365 Business Standard license
Kaseya 365 Endpoint Protection & Bitwarden Vault
New Lenovo ThinkCentre Tiny Desktop replacement for every user
3-Year 24/7 Lenovo Premier Onsite Hardware Warranty
Scheduled 36-month technology refresh cycle

About Our Hardware-Included Plan:

The Enterprise Hardware plan ($150/user/mo) delivers enterprise-grade Lenovo ThinkCentre Tiny workstations directly to your staff on a 36-month service agreement. Includes complete setup, data migration, and full 3-year Premier manufacturer onsite warranty. Equipment buyout and early transfer options available.

À La Carte Infrastructure & Cabling

Commercial rates for physical network cabling, Wi-Fi access points, and surveillance hardware installations.

* Listed labor rates cover termination, certification testing, and wall plates. Bulk drop discounts (10+ lines) available upon request.
Infrastructure Service	Standard Rate
Cat5e / Cat6 Structured Cable Drop Includes jack, faceplate, patch panel punch-down & fluke testing	$145 / drop
Commercial Wireless Access Point (WAP) Installation Ceiling/wall mount, PoE provisioning, VLAN assignment & roaming config	$115 each
4-Channel NVR + IP Camera System Deployment Mount, focus, aiming, local storage setup, mobile remote viewing	$150 / camera
8-Channel NVR + IP Camera System Deployment Volume deployment rate for commercial video surveillance	$125 / camera
Network Rack Cleanup & Cable Re-Management Patch cable tracing, labeling, switch re-organization & documentation	$120 / hr
Regional Travel Rate (Outside Greater London Area) Portal-to-portal travel outside London city limits	$75 / hr
Emergency / After-Hours On-Site Dispatch Evenings, weekends, and holiday critical outage response	$175 / hr