SMS Communication Preferences

Manage your Opt-In and Opt-Out choices for Intuitive IT technical support messaging

Microsoft Teams SMS Integration

Direct & Responsive IT Support Via SMS

At Intuitive IT, our technicians utilize Microsoft Teams SMS to provide clear, real-time communication for support tickets, remote assistance authorization, and operational alerts. Use the form below to opt in or opt out of text messaging at any time.

Opt In to Intuitive IT Technical Support SMS

Receive real-time 1-to-1 conversational updates from our Microsoft Teams support technicians regarding your IT support tickets, remote connection requests, and scheduled maintenance notifications.

10-digit mobile number in the US or Canada (e.g., 226-781-9020). Standard international numbers may include leading +country code.

Provide an email to receive written confirmation.

• Message Frequency: Message frequency varies based on active support requests, ticket volume, and system alerts.

• Rates: Standard message and data rates may apply from your wireless carrier.

• Opt-Out & Help: You may opt out at any time by replying STOP, QUIT, END, REVOKE, OPT OUT, CANCEL, or UNSUBSCRIBE to any message, or by returning to this page. Reply HELP for assistance or call us at 1 (226) 781-9020.

• Privacy & Protection: Mobile information and SMS opt-in consent will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. Consent is not a condition of purchasing any goods or services.

Review our SMS Terms and Conditions and Privacy Policy.

How We Use SMS Messaging

Strictly operational, conversational communications. We respect your inbox and never send promotional spam.

Real-Time Ticket Updates

Receive instant progress updates when our technicians are actively resolving your helpdesk request or system issue.

Remote Access Approvals

Quickly authorize remote troubleshooting sessions and receive one-time verification security codes safely and efficiently.

Zero Marketing Sharing

Your mobile number and opt-in consent will never be sold, rented, leased, or shared with third parties or affiliates for marketing purposes.

SMS Keywords & Commands

You can control your messaging preferences directly from your phone by replying with standard keywords to any message from Intuitive IT:

STOP

Instantly revokes consent and stops all future text messages from that number. (Also accepts: QUIT, END, REVOKE, OPT OUT, CANCEL, UNSUBSCRIBE).

HELP

Returns our contact info, customer support hours, and assistance instructions.

START

Re-subscribes your number if you previously opted out and wish to resume support text notifications.

Compliance & Disclosures

  • Message Frequency: Frequency varies depending on your active support tickets, service requests, and operational notifications.
  • Message & Data Rates: Standard message and data rates may apply according to your wireless service plan.
  • Supported Carriers: Compatible with all major US and Canadian mobile service providers (Bell, Rogers, Telus, AT&T, T-Mobile, Verizon, and regional carriers).
  • Non-Condition of Sale: SMS opt-in consent is never required as a condition to purchase goods or IT services.
View SMS Terms & Conditions →View Privacy Policy →

Need Assistance or Have Questions?

If you need assistance with your SMS preferences, have trouble receiving messages, or wish to verify your contact information, our support team is available Monday to Friday from 8:00 AM to 5:00 PM EST.

Call +1 (226) 781-9020Email info@intuitiveit.ca