Privacy Policy

General Information

Welcome to our Privacy Policy page! When you use our web site services, you trust us with your information. This Privacy Policy is meant to help you understand what data we collect, why we collect it, and what we do with it. When you share information with us, we can make our services even better for you. For instance, we can show you more relevant search results, help you connect with people, or make sharing with others quicker and easier. As you use our services, we want you to be clear how we are using information and the ways in which you can protect your privacy.

Right to access, correct & delete data and to object to data processing

Our customers have the right to access, correct and delete personal data relating to them, and to object to the processing of such data, by addressing a written request, at any time. The Company makes every effort to put in place suitable precautions to safeguard the security and privacy of personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third parties. However, the Company does not control each and every risk related to the use of the Internet, and therefore warns the Site users of the potential risks involved in the functioning and use of the Internet.

Management of Personal Data

You can view or edit your personal data online for many of our services. You can also make choices about our collection and use of your data. How you can access or control your personal data will depend on which services you use. You can choose whether you wish to receive promotional communications from our web site by email, physical mail, and telephone. If you receive promotional email messages from us and would like to opt out, you can do so by following the directions in that message.

Information We Collect

Intuitive IT collects data to operate effectively and provide you the best experiences with our services. You provide some of this data directly, such as when you create a support ticket, request IT managed services, or contact us via our web forms. We get some of it by recording how you interact with our services by, for example, using technologies like cookies, and receiving error reports or usage data from software running on your device. The data we collect depends on the services and features you use.

How We Use Information

Our web site uses the data we collect for basic business purposes: to operate our business and provide (including improving and personalizing) the IT services we offer, to send communications, including operational and technical support communications, and to respond to inquiries. In carrying out these purposes, we combine data we collect through the various web site services you use to give you a more seamless, consistent and personalized experience. We have built in technological and procedural safeguards designed to protect your privacy and personal data.

Sharing Your Information

We share your personal data with your consent or as necessary to complete any transaction or provide any service you have requested or authorized. We may share personal data with vendors or agents working on our behalf for the purposes described in this statement (such as ticketing systems or communication platform providers like Microsoft Teams).

Important Note Regarding Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.